United CEO’s Plea to Customers: Come Back to Newark Airport

United Airlines Holdings Inc. Chief Executive Scott Kirby is trying to lure back customers with a promise: The long-troubled Newark Liberty International Airport will soon be the most dependable New York City-area airport.

During an employee rally this week, Kirby touted the airport’s improved operations and gave tours of an United Airbus A321neo plane, as well as its revamped seats, entertainment screens and mobile app.

Scott Kirby

Photographer: Bess Adler/Bloomberg

In a series of interviews, Kirby also praised US Transportation Secretary Sean Duffy and President Donald Trump for directing billions of dollars to fix botched US air traffic control systems that have, at times, ...