HR Managers Take Deep Breaths to Hear Out Nemesis Robby Starbuck

The first practical advice offered at a major American HR diversity conference this week wasn’t a discussion on how to hire people. It was about regaining emotional control in a chaotic moment.

Marjorie Morrison — named a mental health executive in residence by the conference’s host — told hundreds of recruiters, consultants, lawyers and vendors who were gathered for breakfast to take a moment, stand and breathe. The licensed psychotherapist quipped that the relaxation techniques will help them manage both stress in the workplace but also any anger that might bubble up in them during their time at the convention ...