Kraft Panel Drops Aetna Claims Data Suit in Favor of Arbitration

Kraft Heinz Co.'s employee benefits committee dropped its lawsuit over Aetna Life Insurance Co.'s handling of its health and dental plans, telling a federal judge the dispute will be resolved through arbitration.

The five-month-old lawsuit said Aetna, which served as the third-party claims administrator for Kraft’s health and dental plans, approved millions of dollars worth of false, fraudulent, and improper claims, including thousands of duplicative claims, through an automatic process that involved no human review.

Kraft asked Aetna to turn over its claims data in 2021 so it could investigate these matters, and the company responded by producing only “self-selected” ...