Microsoft Folds AI Service Into Office in Bid to Take on ChatGPT

Microsoft Corp. is folding its artificial intelligence subscription service for consumers into Office, betting that the productivity suite’s ubiquity will help the company better compete against OpenAI’s ChatGPT.

The world’s largest software maker on Wednesday announced a higher-priced tier of Microsoft 365, which will include an integrated chatbot and AI features such as image generation, alongside the current package of Word, Excel, Outlook and other Office apps.

Customers currently paying for the phone- and web-based Copilot Pro chatbot will eventually be moved over, Yusuf Mehdi, Microsoft’s consumer chief marketing officer, said in an interview.

Since partnering with OpenAI, Microsoft ...