Citi Looks to AI to Help Bosses Write Performance Reviews

Oct. 28, 2025, 10:37 AM UTC

Citigroup Inc. is rapidly expanding the ways staffers can use artificial intelligence as Chief Executive Officer Jane Fraser continues to hunt for ways to improve efficiency across the firm.

The firm has seen AI technology perform coding work that used to take top developers a week and a half to do in just minutes, Fraser said during a panel at the Future Investment Initiative in Riyadh.

“There are ways to make it popular with your organization by eliminating some of the greatly dreaded annual processes you have,” Fraser said. “I think I heard the cheer around our firm globally when ...

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