Walmart’s Elimination of Greeters May Open New Front on ADA Law

Walmart Inc.'s move to shift its iconic People Greeter jobs into ones requiring more physical duties may set new legal precedents for how a business can adjust its workforce within the limits of the law protecting people with disabilities.

So far, at least three complaints have been filed against Walmart in Pennsylvania, Illinois, and Wisconsin over the retail giant’s imposition of an April deadline for phasing out greeter positions as they now exist, according to Cheryl Bates Harris, a senior disability advocacy specialist at the National Disability Rights Network. Elderly and disabled employees who hold many of those positions have ...