Uber’s addition of a former Homeland Security secretary to its safety board, more frequent background checks, and partnering with a 911 startup are meant to help the ride-sharing company get “serious about safety.”
Background check disputes have been a sharp thorn in Uber’s side. The ride-sharing giant has run into disputes in Texas, Colorado, and Maryland over the accuracy of its screening process. A class of Jane Does have sued in California, saying Uber’s cursory background checks were the reason they were subjected to assaults by their drivers.
The company continues to strengthen its driver screening process via guidance from ...