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Food Delivery Firms Start Contactless Services During Pandemic

March 13, 2020, 9:08 AM

The increase in quarantined customers has forced food delivery companies to balance a potential boom in orders alongside the risk of spreading sickness to both customers and drivers.

Both Uber Technologies Inc. and Deliveroo have said they’re setting aside funds to compensate drivers who might fall ill or are forced to be quarantined.

London-based Deliveroo budgeted several million pounds to compensate drivers for lost earnings due to the disease, according to a person with knowledge of the matter who asked not to be identified because the preparations are private. The company will compensate impacted drivers for 14 days above the ...