Starbucks Told to Hand Over ‘Playbook’ for Unionization Response

Starbucks must turn over a company document detailing how to respond to unionizing workers after the National Labor Relations Board denied the company’s petition to toss subpoenas seeking the information.

The board held Friday that Starbucks must produce its “Petition Store Playbook” or have the document’s owners available to testify to NLRB lawyers’ accusations that the coffee giant broke federal labor law after baristas started organizing at a store in Connecticut.

Starbucks used the Petition Store Playbook to communicate “changes to the disciplinary process” in response to organizing activity at stores where workers had petitioned to unionize, according to briefs ...