Walgreens Specialty Pharmacy LLC customer service representatives can proceed with some of their Fair Labor Standards Act claims alleging unpaid work before and after each shift.
Dushanna Jones and Brittney Walker, who represent a proposed collective and class action, are current and former customer service representatives respectively, at two different call centers operated by Walgreens Specialty Pharmacy doing business as AllianceRx Walgreens Prime LLC. They each alleged AllianceRx violated the Fair Labor Standards Act and several state labor laws when it didn’t pay them to start up or shut down the programs required to do their jobs, resulting in a ...
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