PepsiCo Settles EEOC Lawsuit on Behalf of Fired Blind Worker

April 15, 2026, 1:36 PM UTC

PepsiCo Beverage Sales LLC agreed to pay $270,000 and work with an accessibility consultant to settle a disability discrimination lawsuit filed by the EEOC, the agency said Wednesday.

The Equal Employment Opportunity Commission alleged that PepsiCo hired a blind employee as a customer care advocate at its Winston-Salem, N.C., call center in April 2022, but fired him after concluding it could not provide a reasonable disability accommodation for him to access company computers. The company also allegedly rejected assistance from the state to identify accessibility solutions.

Under a two-year consent decree, PepsiCo must ensure certain software at the facility is ...

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