When Sylvia Duran woke up on Friday, Jan. 20, 2023, the first thing she did was open her work calendar. She had a busy day scheduled. Duran, who lives in San Diego, was a regional head of strategy and operations for YouTube’s marketing department, responsible for Latin America and Canada. When she opened the app on her phone, however, the page wouldn’t load.
“Isn’t that a sign?” her husband at the time asked.
“A sign of what?” she replied.
Some employees had been whispering of impending layoffs, but Duran had trouble believing it. “People would call them fearmongers,” she says. ...
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