Microsoft Agrees to Union Contract Terms Governing Its Use of AI

Microsoft Corp. has agreed to union contract language governing its use of artificial intelligence, creating an avenue for workers to challenge how it deploys the evolving technology.

As part of negotiations with the Communications Workers of America – the first US collective bargaining in the company’s history – Microsoft has reached a tentative agreement on an AI article to include in a contract covering a few hundred staff at Microsoft’s video game studio ZeniMax.

The language incorporates Microsoft’s six previously announced AI principles, which commit the company to ensuring the systems “treat all people fairly” and “empower everyone and engage ...