Marriott Sued by Call Center Employee for Overtime Violations

Marriott International Inc. has a widespread policy and practice of forcing its call center employees to work off-the-clock without pay, according to a new proposed class action filed in Texas federal court.

Micheal Garcia, who worked for Marriott as a call center employee in San Antonio, sued under the Fair Labor Standards Act and Texas common law and seeks to represent other non-exempt hourly call center employees. The lawsuit was filed Wednesday in the U.S. District Court for the Western District of Texas.

Call center employees were scheduled to work approximately 40 hours per week, but were often required to ...