Liberty Mutual, Call Center Workers Get Wage Suit Deal Approval

Sept. 5, 2024, 4:02 PM UTC

Liberty Mutual Group Inc. and call center employees who say it stiffed them on pay for necessary pre- and post-shift work received a federal judge’s approval for a deal that gives each plaintiff at least $200.

The deal provides more than $23,000 for call center agents who allege the insurance company required them to be “phone ready” before their shifts even started, according to documents filed with the US District Court for the District of Massachusetts. Judge Julia E. Kobick approved the parties’ settlement Wednesday.

  • Liberty Mutual allegedly required the same type of off-the-clock work—booting up computers and logging in ...

Learn more about Bloomberg Law or Log In to keep reading:

See Breaking News in Context

Bloomberg Law provides trusted coverage of current events enhanced with legal analysis.

Already a subscriber?

Log in to keep reading or access research tools and resources.