Implied Job Accommodation Request Can Slip by Untrained Boss

Companies must train front-line managers to be on the look out for signs that an employee might need a job accommodation because workers who want help when a medical issue hinders their job performance don’t always clearly ask for it.

That’s the key lesson from a recent federal appeals court ruling that a health-care worker may have “implied” her need for more time to recover from neck surgery before being required to obtain a job-related skills certification, a pair of lawyers who represent employers and a human resources training consultant ...