Voice-activated virtual assistants can set alarms, check the weather, start conference calls, or read that email from your boss aloud. This technology is sprinting into offices and employers must ensure their workers aren’t left at the starting line.
More than a quarter (29 percent) of companies in North America and Europe are already using an artificial intelligence assistant or chatbot in the workplace or plan to start using one in the next 12 months, an April 2018 study found. The virtual assistant industry market as a whole could pass $16.1 billion by 2023, a separate report projected.
Technological advances can ...
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