Florida paid over $81 million for an unemployment-processing system it never adequately tested before it crashed under a surge of applications during the early months of the pandemic, according to a preliminary report released by the governor’s office Thursday.
The system, known as CONNECT, wasn’t ready to handle an “unprecedented” number of users at the same time, and audits of its performance over the last five years were lackluster, with multiple identified problems remaining unresolved, Chief Inspector General Melinda Miguel said in the draft report.
Gov. Ron DeSantis (R) ordered the review in May, after hundreds of thousands of ...
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