Case: Labor Arbitration/Discharge (Arb.)

Wyant Woods Healthcare Center had just cause to discharge a nurse aide for violating work rules against insubordination and discourteous behavior toward residents or employees, which stated that violation could result in immediate discharge. The center proved that the grievant refused to carry out the reasonable request of her supervisor that she reheat a breakfast plate and get a cup of coffee for a resident, and that she displayed rude and discourteous behavior when she told the resident that her supervisor would get his meal and coffee, cursed and called the supervisor “Nurse Ratched,” and loudly complained that the supervisor ...