Busting Companies for AI Bias in Hiring Is Tough Task for EEOC

The EEOC’s high-profile effort to target biased hiring decisions made by companies’ artificial intelligence software is poised to face big challenges, as the opaque nature of these tools often prevents applicants from knowing they’re the victims of discrimination at all.

The US Equal Employment Opportunity Commission settled its first-ever AI-based hiring discrimination case on Thursday. A group of job seekers received $365,000 in the deal, resolving the commission’s suit against iTutorGroup Inc., a company that allegedly programmed its recruitment software to automatically reject older applicants.

Employers can use AI tools to screen applicants and their resumes for desired qualities and ...