Bank of America Call Center Workers Get Initial OK in Wage Suit

A group of Bank of America call center employees who say they haven’t been paid for all their hours worked have won conditional certification of their Fair Labor Standards Act collective action for overtime wages.

Call center employees for many other companies are pursuing similar litigation, including recently filed suits against the Gannett Co. and Snap-On Business Solutions Inc.

Here, all of the BOA employees proposed to be in the action worked in the same office, were subject to the same local timekeeping practices, and shared similar job duties, Judge Victor Bolden of the U.S. District Court for the District ...