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`Keep Driving': Amazon Dispatcher Texts Show Chaos Amid Twisters

Dec. 17, 2021, 3:06 AM

The messages between an Amazon.com
Inc. delivery driver and her boss began about 80 minutes before a tornado struck one of the company’s warehouses in Edwardsville, Illinois, on Dec. 10, killing six workers. The dramatic exchange cast in sharp relief the chaos that can ensue when disaster hits and disagreements erupt about when it’s time to heed warnings and cease working.

“Radio’s been going off,” the driver wrote in a text obtained by Bloomberg News.

“Keep delivering,” came the response from her supervisor. “We can’t just call people back for a warning unless Amazon tells us to.”

The driver suggested she return to ...