Vivid Seats to Pay $7.5 Million to Settle Covid Refund Claims

Vivid Seats LLC will pay $7.5 million to settle claims it failed to issue full refunds for shows canceled due to the coronavirus under the terms of a proposed settlement filed in the Northern District of Illinois.

The proposed class of purchasers alleges the ticket reseller violated its 100% guarantee by failing to provide a full cash refund for all amounts including fees paid for tickets to canceled or constructively canceled events for which there is no rescheduled date.

The agreement calls for the certification of a settlement class, estimated at “many thousands” of members, consisting of all people residing ...