Ticket Seller Eventbrite Gets to Arbitrate Covid Refund Claims

Eventbrite Inc. won a bid to arbitrate claims that it refused to issue refunds for shows canceled due to the Covid-19 pandemic, after the Northern District of California found the ticket seller established that the buyers agreed to an online arbitration clause.

Eventbrite produced screen shots showing that plaintiffs Sherri Snow and Linda Conner were required to acknowledge during the online check-out process that they “accept the terms of service,” which included an arbitration provision, the U.S. District Court for the Northern District of California said Thursday.

Judge William H. Orrick earlier denied Eventbrite’s motion to arbitrate but allowed the ...