Comcast Bid to Arbitrate Credit Check Class Action Survives

April 5, 2021, 7:25 PM UTC

Comcast Cable Communications LLC might be entitled to get a customer’s potential class action accusing the company of pulling his credit information without permission moved to arbitration under the terms of the customer’s subscriber agreement, even though the agreement was terminated before the credit check, the Eleventh Circuit said Monday.

Michael Hearn in 2016 signed a subscriber agreement containing a default arbitration provision purportedly covering any dispute with Comcast, including claims arising after the termination of the agreement. Hearn ended his Comcast services in 2017.

Hearn called the company again in 2019 to inquire about pricing and obtaining services at ...

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