3M Officials Say Troops Didn’t Need to Know How to Use Plugs (1)

April 24, 2020, 3:01 PM UTCUpdated: April 24, 2020, 5:23 PM UTC

U.S. combat troops were deployed to Iraq and Afghanistan with protective earplugs that they may not have known how to fit properly, and some employees of manufacturer 3M Co. didn’t believe soldiers needed to be told how to adjust the devices, according to unsealed depositions by company officials in a mass tort lawsuit.

In the depositions, reviewed by Bloomberg Government, 3M officials couldn’t point to documents or calls in which U.S. military representatives were told that the earplugs can imperceptibly loosen. Yet internal memos acknowledged “the existing product has problems unless the user instructions are revised,” according to Elliot Berger, ...

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