Walmart Sues Capital One to End Its Credit-Card Partnership

Walmart Inc. asked a federal court to allow it to end its credit-card partnership with Capital One Financial Corp., saying the bank has failed to meet critical standards for customer care.

Walmart and Capital One entered into a contract in 2018 that made the bank the sole issuer of the retailer’s private label and co-branded credit cards.

“Unfortunately, Capital One was consistently unable to meet the customer-service standards required by the contract,” Walmart’s lawyers said in a lawsuit filed Friday in Manhattan.

Capital One failed to meet customer care standards in at least five “critical” categories, including delivering replacement ...