Three Firms Aid $1 Billion Aspect, Noble Contact Center Merger

Paul Hastings, Kirkland & Ellis, and Eversheds Sutherland are advising in the merger of Aspect Software and Noble Systems, which are contact center and workforce optimization providers, to form Alvaria.

Kirkland & Ellis advised Abry Partners, a Boston-based private equity firm that led the merger, valued at over $1 billion. Abry is the combined company’s majority owner, according to a statement.

Eversheds Sutherland advised Atlanta-based Noble Systems.

Paul Hastings advised San Francisco-based private equity firm Vector Capital and its Boston-based portfolio company, Aspect Software. Vector Capital is a minority shareholder in the new company.

Aspect CEO Patrick Dennis will lead Alvaria, whose name means “hives,” the statement said.

“This merger will combine two of the leaders in the customer experience space into a major unified force for innovation and growth,” Dennis said. “Our unified customer base represents the largest financial institutions, health care, online retail, and travel and transportation companies in the world.”