Slower Billing Collection Times Giving Law Firms Headaches

Year end is critical for law firms looking to collect on bills, but the process is becoming less tidy and quick as clients are more likely to challenge what they’ve been asked to pay.

Firms have seen lagging collection times as corporate clients increasingly speak up in efforts to control spending and even use automated systems to check every service and item that firms charge.

“Law firms have been telling us that the slowing in collections is less about a slowdown in the firm sending out bills and increasingly more about the client slowing payment,” Gretta Rusanow, head of advisory ...