Salesforce, Zendesk Tap New Top Lawyers Amid Software Rivalry

Jan. 11, 2021, 6:32 PM UTC

Salesforce.com Inc. and Zendesk Inc., competitors in the customer service software space, are starting 2021 with new general counsels.

Salesforce has promoted Todd Machtmes, executive vice president of commercial legal, while Zendesk has hired Shanti Ariker, a former member of the Israeli Defense Forces and one-time general counsel of Salesforce’s philanthropic arm.

Machtmes will assume his new position Feb. 1, the same day that the president and chief legal officer, Amy Weaver, becomes chief financial officer at Salesforce. Machtmes has spent nearly the past 16 years at the cloud-based software company, which he joined in 2005 after spending five ...

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