Intel Legal Ops Head Says E-billing Crucial to In-House Function

E-billing and analytics are at the core of Mike Haven’s job keeping legal operations on track at Intel Corp., including making sure that the tech company is getting value from its outside law firms.

“There are so many things that could be fixed or improved, and you can’t try to boil the ocean because you won’t get anything done,” Haven, Intel’s associate general counsel and head of legal operations, said. “If you have an e-billing system, you can go in and very easily see that data, and you can use that to drive strategic decisions about how you manage your ...