Adobe Hit With Consumer Suit Over Deceptive Renewal Practices

Adobe Inc. obfuscates the terms of its automatic subscription renewal for its software products, a proposed consumer class action complaint alleged.

The company “surreptitiously enrolls consumers into a program that automatically renews the Adobe Subscriptions from month-to-month or year-to-year” without providing legally mandated disclosures, the complaint filed Monday in the US District Court for the Northern District of California said.

Lead plaintiff Vikram Singh said Adobe fails to comply with California’s Automatic Renewal Law, which requires retailers to clearly state renewal terms, get customers’ affirmative consent before making any payment charges, and provide an easy way to cancel the subscription. ...