When fans of Taylor Swift attempted to buy tickets for her “Eras” tour, many experienced extremely long waits to access the ticket system, glitches that kicked them out of the queue, and lagging that made it almost impossible to complete a purchase.
Ticketmaster Entertainment Inc., the ticketing agent for the tour, said that an unexpected volume of buyers overwhelmed its system. As a result of the fiasco, which was supposed to be open only to a handful of pre-approved customer bases and affinity groups, no general public sale of tickets was conducted.
You might wonder how any of this ...
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