AI Hiring Bias Concerns Make for Tough Contract Talks

Who’s responsible when a hiring algorithm discriminates? That unsettled legal question is complicating contract discussions between employers who want to use artificial intelligence in their human resources shops and vendors selling the technology.

Lawsuits Likely: The Equal Employment Opportunity Commission already is looking into at least two hiring discrimination cases involving algorithms. Attorneys say it’s just a matter of time until courts are asked to weigh in.

List of Demands: Employers want to take a look under the hood so they can vet hiring algorithms and are asking vendors to agree to pick up the tab if the employer gets ...