The Consumer Financial Protection Bureau (CFPB) is prepared “to use all appropriate tools” at its disposal to provide relief to RushCard customers who have been unable to access funds in their prepaid accounts for more than a week, Director Richard Cordray said in a statement.
In an Oct. 23 statement, Cordray said he has personally told UniRush CEO Rick Savard to take immediate action to fix problems its prepaid RushCard’s customers are having accessing their accounts. The company has said technical problems are to blame for the customer access problem, which began Oct. 12.
“We have stressed that RushCard ...
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