The Consumer Financial Protection Bureau ordered PRA Group Inc. to pay $24 million to resolve claims that the debt collector violated a 2015 settlement over improper collection practices.
Portfolio Recovery Associates, a PRA Group subsidiary, collected on unsubstantiated debt and collected on debts without providing proper documentation, the CFPB said in a complaint filed Thursday in the US District Court for the Eastern District of Virginia.
The Norfolk, Va.-based company, one of the largest debt collectors in the US, also allegedly threatened to sue people without offering or possessing necessary documentation of alleged debts. PRA also filed lawsuits and collected ...
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