Synchrony Financial was likely expecting a sympathetic ear when it petitioned the CFPB to modify or set aside a civil subpoena in October 2018. CFPB Director Kathleen Kraninger didn’t provide one.

Synchrony had asked the Consumer Financial Protection Bureau, at the time led by acting Director Mick Mulvaney, to dial back on documents and information that the bureau’s enforcement staff sought as part of an investigation the branded credit card company’s marketing and servicing of deferred interest promotions.

Rather than providing that relief, Kraninger noted that the civil investigative demand (CID) had already been modified through negotiations with CFPB enforcement...