In a pilot plan, the bank will seek to match up hours claimed by the bankers with digital activity, according to a person with knowledge of the matter. The tool won’t be used for evaluation purposes, but is designed to provide a better estimate of employee workloads, the person said, asking not to be identified discussing private information.
“Much like the weekly screen time summaries on a smartphone, this tool is about awareness — not enforcement,” a representative for JPMorgan said in ...
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