JPMorgan Revamps Digital Strategy Team After Three Leaders Exit

Feb. 6, 2020, 5:14 PM UTC

JPMorgan Chase & Co. is staking its consumer-banking strategy on digital technology. In 2020, that push will be spearheaded by a new team of executives.

Three of the group’s top leaders -- the chief executive officer, the head of digital technology and the chief of digital customer experience -- have moved to new roles or left the firm in the past few weeks, according to memos seen by Bloomberg:

  • Bill Wallace, who’s been CEO of digital strategy since 2016 and worked at JPMorgan for 26 years, is stepping aside to spend more time on his personal interests. Wallace, who will ...

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