JPMorgan, Goldman Beat European Banks in Pandemic Service Survey

JPMorgan Chase & Co. and other Wall Street firms topped a survey of European bond investors who rated the quality of banks’ service during the coronavirus crisis, outpacing the region’s homegrown lenders.

The biggest U.S. bank was followed by Goldman Sachs Group Inc.and Citigroup Inc. in the poll of 94 asset managers and hedge funds, which was conducted by Greenwich Associates at the end of April. Greenwich asked them “which dealers stood by you the best during the recent turbulent markets?”

For about one in five respondents, the answer was “none.” European lenders have struggled to find their footing ...