Experian Sued by CFPB for Botching Consumer Data Disputes (2)

Credit reporting giant Experian Plc failed to properly investigate consumer complaints and didn’t ensure the accuracy and completeness of information supplied by consumer data furnishers, the Consumer Financial Protection Bureau said in a new lawsuit.

Experian Information Solutions Inc. didn’t properly collect information from customers disputing items on their credit reports and didn’t send complete dispute records to companies that provided data for the reports, the CFPB said in its complaint filed Tuesday in the US District Court for the Central District of California.

Experian also accepted explanations from data furnishers such as credit card companies and debt collectors “even ...