Deutsche Bank Tests Out AI to Detect Rogue Traders’ Phonecalls

Sept. 13, 2023, 8:00 AM UTC

Deutsche Bank AG is testing out artificial intelligence tools that aim to detect possible signs of misconduct from the tone of traders’ phone conversations.

Germany’s largest bank is examining Google Cloud’s machine learning as part of a wider exploration of uses for AI, Bernd Leukert, chief technology, data and innovation officer, said in an interview. The firm declined to say how soon the system could be rolled out.

It’s part of a wider drive into AI at the bank, which is also exploring how large language models, or generative AI, can help support client and employees and assist with ...

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