TransUnion Didn’t Fix Deceptive Credit Report Sales, CFPB Says (1)

April 12, 2022, 2:14 PM UTCUpdated: April 12, 2022, 5:00 PM UTC

The Consumer Financial Protection Bureau sued TransUnion and a former top company executive for allegedly violating the terms of a 2017 settlement over deceptive marketing and sales practices.

The suit alleges that TransUnion, two of its subsidiaries, and John Danaher—an executive who led TransUnion Interactive—continued to engage in “digital dark patterns” that caused consumers seeking free credit scores to unknowingly sign up for a credit monitoring service with recurring monthly charges.

Danaher and TransUnion violated the settlement terms from “day one,” according to the complaint filed Tuesday in the U.S. District Court for the Northern District of Illinois.

“Rather than ...

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