CFPB Says Hiding Harmful Product Features Is an ‘Abusive’ Act (2)

The CFPB said Monday that financial firms that obscure the harmful features of products in order to trick consumers into buying or using them are engaged in “abusive” behavior.

The Consumer Financial Protection Bureau included the specification as part of a larger definition of what constitutes an abusive act or practice by financial firms. The definition was outlined in a policy statement.

“The CFPB issued today’s guidance to provide an analytical framework to help federal and state agencies hold companies accountable when they violate the law and take advantage of families,” CFPB Director Rohit Chopra said in a statement. ...