Mizuho Rolls Out Generative AI to All 45,000 Bank Staff in Japan

Mizuho Financial Group Inc. is giving all its Japan bank employees access to Microsoft Corp.’s Azure OpenAI service this week, making it one of the country’s first financial firms to adopt the potentially transformative generative artificial intelligence technology.

The banking giant will allow 45,000 workers at its core lending units in the country to test out the service, according to Toshitake Ushiwatari, general manager of Japan’s third largest bank’s digital planning department. Already, managers and rank-and-file employees are submitting dozens of pitches for ways to harness the technology even before the software is installed.

Toshitake Ushiwatari

Photographer: Taiga Uranaka/Bloomberg

There are many staff ...