JPMorgan’s CIO Sees Leadership Test as AI Fuels Major Shift (1)

JPMorgan Chase & Co. faces a daunting management challenge from artificial intelligence as the bank reaps productivity benefits while racing to contain a new set of risks, Global Chief Information Officer Lori Beer said.

Early AI tools are boosting productivity as much as 30%, Beer said Tuesday in a Bloomberg Television interview, and agentic AI promises even more gains. At the same time, JPMorgan is confronting questions about cybersecurity vulnerabilities and maintaining customers’ trust.

“My management team spends a lot of time on the weekends building their own apps — pick your favorite coding, agentic coding tool. But it helps ...