Google’s Bard artificial intelligence chatbot will answer a question about how many pandas live in zoos quickly, and with a surfeit of confidence.
Ensuring that the response is well-sourced and based on evidence, however, falls to thousands of outside contractors from companies including Appen Ltd. and Accenture Plc, who can make as little as $14 an hour and labor with minimal training under frenzied deadlines, according to several contractors, who declined to be named for fear of losing their jobs.
The contractors are the invisible backend of the generative AI boom that’s hyped to change everything. Chatbots like Bard ...
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