ChatGPT Is a Bad Personal Shopper — But It’s Learning: Dave Lee

As OpenAI seeks more ways to make money, ChatGPT’s potential as a shopping assistant is one promising idea: You tell the bot what you’re thinking about buying, and it will help you make comparisons, sort prices and answer intricate product questions. With any luck, those answers might even be right.

Crucially, the assumption is that many people will prefer to shop online this way rather than use their current methods, which would allow OpenAI to grab a meaningful slice of e-commerce spending, projected to reach $2.9 trillion in the US by 2030. At least one consumer is already convinced. “I mostly buy stuff from ChatGPT now,” OpenAI ...