Anthropic Is Making Claude Chatbot More Appealing to Consumers

Artificial intelligence startup Anthropic PBC, which originally aimed its Claude chatbot at businesses, is looking to capitalize on recent inroads with consumers by making the software more appealing to everyday people.

Since late last year, Anthropic has tasked employees with improving how its chatbot handles personal queries, like questions about health, travel and recipes, said Mike Krieger, co-leader of the company’s Labs team, which focuses on experimental AI software.

Speaking on the sidelines of a company conference in San Francisco, Krieger said Anthropic is focused on the “quality, polish and performance” of its chatbot. That includes reducing the amount of time it takes for a user to query Claude after opening the mobile ...