Amazon Reboots AI Agent for Workers, Taking on ChatGPT, Copilot

Oct. 9, 2025, 4:00 PM UTC

Amazon.com Inc. is rolling out an updated version of its main artificial intelligence tool for business, the latest effort to grab a slice of the market for software designed to automate and speed up office work.

Amazon Web Services on Thursday announced Quick Suite, a chatbot and set of AI agents that can analyze sales data, produce reports or summarize web content. Customers who were using Q Business, AI software Amazon released 18 months ago, will be encouraged to migrate to the new offering, said Julia White, the cloud unit’s marketing chief.

“We are putting this out now because both ...

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